Support Board
Date/Time: Mon, 25 Nov 2024 05:36:16 +0000
Access to real time Denali data during FCM deactivation
View Count: 215
| [2024-04-02 12:35:57] |
| User616054 - Posts: 14 |
|
Hi Sierra Team I currently have an AMP account, I use the credentials to access Sierra.... during the month-end AMP process they temporary suspended the account as the balance was below $100.... I have sent funds to re-activate the account which will update 'overnight' but my question is how can I access the real time data today? I have paid for the data via Denali so should I not be able to access in some way... |
| [2024-04-02 14:04:07] |
| Sierra_Chart Engineering - Posts: 17169 |
|
To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: