Support Board
Date/Time: Mon, 25 Nov 2024 04:35:43 +0000
issue with connection to interactive broker
View Count: 290
| [2024-04-02 05:05:34] |
| User937713 - Posts: 10 |
|
hi im trying to link my interactive brokers account to my sierra chart..my goal is to trade off sc and have my orders routed through to my ib account.. i filled all the agreements and as of today just activated the cme data subscription..i believe ive followed all the steps on ur webpage to connect to link the account but im still getting an connection error message wen i click on interactive brokers for selected services.. is there something else missing? can you help me please
|
| [2024-04-02 17:04:56] |
| User937713 - Posts: 10 |
|
also im reading up on the cme Funded Trading Account Requirement.. is it mandatory for me to open an account with stage 5 for authorized non professional data even tho im planning to use interactive brokers?
|
| [2024-04-02 19:51:43] |
| Sierra_Chart Engineering - Posts: 17169 |
|
No you do not need any other trading account. For help with connecting to Interactive Brokers, refer to: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#IBResolvingConnectionIssue Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-04-02 19:51:53
|
| [2024-04-02 20:39:11] |
| User937713 - Posts: 10 |
|
i feel as if ive followed all the steps from that link provided and its still showing error msg ..is it possible to check on your end if im missing anything?
|
| [2024-04-02 22:07:28] |
| Sierra_Chart Engineering - Posts: 17169 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-02 22:29:36] |
| User937713 - Posts: 10 |
|
i tryed downloading tws windows version on to parrallels and because i was using it to run sierra chart on my mac and that seemed to resolved the problem thanks for your help
|
To post a message in this thread, you need to log in with your Sierra Chart account: