Support Board
Date/Time: Sun, 24 Nov 2024 20:32:15 +0000
Free Trial Didn't Get SMS Code
View Count: 443
| [2024-04-01 21:44:02] |
| User996129 - Posts: 1 |
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Hi There - I tried to activate the Free Trial, but i never received the SMS code. Can you please help? I tried to send it multiple times but never received. THank you!
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| [2024-04-03 02:08:58] |
| Sierra_Chart Engineering - Posts: 17161 |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-08 16:29:37] |
| edward20 - Posts: 1 |
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How is everything? i tried to activate my trial through sms and it does not work may you please help with that
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| [2024-04-08 17:36:11] |
| John - SC Support - Posts: 36238 |
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We have activated the trial for your account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-12 13:04:25] |
| User797595 - Posts: 1 |
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Dear support Team, I tried to activate the free trial with the correct phone number format and the country code, but i did not receive the code via SMS. Please kindly activate the free trial thanks Adebayo saheed |
| [2024-04-12 14:50:39] |
| John - SC Support - Posts: 36238 |
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User797595: We have activated the trial for your account. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-15 17:15:21] |
| JPO - Posts: 1 |
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Hello support team, I did not receive a free trial sms/text after following directions exactly. I submitted a support ticket before realizing this is a better avenue. Can I get that activated on your end? Thanks very much. JPO |
| [2024-04-15 17:52:54] |
| John - SC Support - Posts: 36238 |
|
We have activated the trial for your account.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-04-15 23:32:07] |
| Lorenzo.Trades - Posts: 1 |
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Hi support, I did not receive my free trail SMS message. If you could activate the trial for me, that would be great! Thanks, |
| [2024-04-16 03:04:24] |
| Sierra_Chart Engineering - Posts: 17161 |
|
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-05-07 00:11:19] |
| Undawater - Posts: 1 |
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I also did not have my account activated, is it possible for mine to be activated as well? I never received the SMS
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| [2024-05-07 02:49:39] |
| Sierra_Chart Engineering - Posts: 17161 |
|
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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