Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 07:20:21 +0000



Duplicate Info In Telegram Alerts

View Count: 243

[2024-03-26 20:08:00]
User261655 - Posts: 28
Telegram alerts have been fantastic -- thank you for adding those.

One slightly nitpicky question, though: My alerts basically repeat the alert name twice, and I can't figure out if there's setting could prevent that.

For example:

[USERNAME in telegram (XXX)]: MESM4.CME Last (5272.00) Crossing or Equal to 5272.00:
Symbol Alert: MESM4.CME Last (5272.00) Crossing or Equal to 5272.00 triggered at 15:47:42 on 2024-03-26


In this case, it's telling me twice that the alert is "MESM4.CME Last (5272.00) Crossing or Equal to 5272.00." Not a huge deal, it's just that the extra text prevents reading the full alert and comment from a phone's lock screen.

If there's a setting to change that, great!

If not, no worries. Thanks!
[2024-03-26 23:15:46]
Sierra_Chart Engineering - Posts: 17172
We need to look into this. This is a Symbol Alert.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-27 01:19:24]
Sierra_Chart Engineering - Posts: 17172
This will be resolved in the next release. This dates back a long time ago, to when a shortened version of the alert information was placed into the subject line of an email.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account