Support Board
Date/Time: Mon, 25 Nov 2024 08:03:32 +0000
cumulative delta studies does not show data
View Count: 226
| [2024-03-24 13:11:53] |
| User721265 - Posts: 6 |
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hi , For the Friday march 22 session , the cumulative delta was not showing any data as well as the footprint ( please see attachment ) . I have circled the area where we should be seeing market orders... thank you for your help |
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| [2024-03-24 18:46:02] |
| John - SC Support - Posts: 36238 |
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What is the symbol for those charts? And what is your setting for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" set to? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-24 23:29:38] |
| User721265 - Posts: 6 |
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mY setting for ' DATA TRADE SERVICE SETTING " >> COMMON SETTING IS SET >> ALLOW SUPPORT FOR SIERRE CHARTE DATA FEED ...is set to YES . They Symbol is the EMI S&P .. I realized I did not download the current version . Hopefully it will be fixed by tomorrow . The symbol is the EMINI S&P .. thank you
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| Screenshot 2024-03-24 at 7.27.33 PM.png / V - Attached On 2024-03-24 23:29:00 UTC - Size: 139 KB - 54 views |
| [2024-03-24 23:47:57] |
| Sierra_Chart Engineering - Posts: 17172 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Only use this command from the Edit menu at the top of the main window or chart. Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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