Support Board
Date/Time: Mon, 25 Nov 2024 08:04:11 +0000
[User Discussion] - 8 monitors/ 8 new instances
View Count: 826
[2024-03-23 19:20:09] |
blt - Posts: 31 |
Hi SC Team Problem: On startup SC will not memorize position of 8 instances corresponding to 8 monitors It opens all 8 on one monitor and whatever I try can't force it Additional info: Windows 11 Display is set to "Extend desktop to this display" All new instances are fully functional and as mentioned above opened on one monitor I did not try to work with detached charts/DOMs/etc to see will SC "remember" their position assuming I was about to figure this problem first Thank you very much for your attention Leonardo |
[2024-03-24 00:07:20] |
Sierra_Chart Engineering - Posts: 17172 |
This is actually an operating system issue but we will see if we can implement a solution to it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-03-24 12:15:38] |
Rui S - Posts: 190 |
Hi Leonardo, Just to let you know that I have several SC instances in several monitors as you have and each instance always open on the monitor where it was when I closed it the day before. I'm using Windows 10 though. Date Time Of Last Edit: 2024-03-24 12:19:43
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[2024-03-24 14:23:59] |
User396 - Posts: 55 |
While this post may not directly assist the OP because of different OS, based on my experience with multiple instances, they do not reopen at the exact locations where they were last closed. In my case, the operating system Windows 10 and SC does not remember the last window locations.
Date Time Of Last Edit: 2024-03-24 14:24:24
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[2024-03-24 16:19:56] |
blt - Posts: 31 |
Rui S; User396 Thank you guys very much for input I am on Win 11 and as a matter of fact even if there is nothing SC can do about it I will be fine positioning Instances on my own every morning Also guys allow me this much I am new to SC coming from Tradestation (trading equities) I still can't believe what I see on my process explorer (or resource monitor) when SC is running-phenomenal What really blew me apart was DENALI/TETON marvel SC created This is the only data/trading feed I believe 100% (I even think Citadel is switching to that (joke)) On visual side of SC I am experiencing a bit of discomfort Most of studies/drawings seem very much to appear as "lower resolution" (they are very tooth edgy) The same showed up when I switched to OpenGL with additional misaligning and different shapes (OpenGL is now off) My video cards are high end Sapphire Nitro+ (AMD); 12 Gb ; monitors are perfect ones (Asus 34" 2k) Be so kind and let me know your experience with graphical aspect of SC Thank you very much for your info guys All the best stay safe P.S. (how 'bout that-SC SUPPORT responding to my inquiry in less than couple of hours on Saturday (Chicago time) !!!...massive approach to business...thank you SC) |
[2024-03-24 16:47:26] |
Rui S - Posts: 190 |
Leonardo, Regarding the graphical experience I never had any problem at all. Everything is crystal clear. However, unlike you, I have low cost graphics cards and Asus standard 1920x1080 monitors. Your hardware is much better than mine in terms of graphics, but I think it doesn't bring much of advantage with Sierra Chart. |
[2024-03-24 17:28:24] |
blt - Posts: 31 |
Rui S I hope this upload will illustrate my case Be so kind and let me know how it compares to your charts Thank you very much again https://www.sierrachart.com/image.php?Image=1711301118291.png |
[2024-03-24 19:15:53] |
user_xyz - Posts: 416 |
Look at Powertoys > Fancyzones. It's a game changer for managing multiple monitors and SC layouts across them.
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[2024-03-25 05:59:58] |
Sierra_Chart Engineering - Posts: 17172 |
Refer to this new setting here and see if it helps: https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#DelaySetWindowPlacement It requires version 2624. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-03-25 11:15:53] |
Rui S - Posts: 190 |
Rui S
I hope this upload will illustrate my case Be so kind and let me know how it compares to your charts Thank you very much again https://www.sierrachart.com/image.php?Image=1711301118291.png Ok, I see what you mean now. I'm so used to it that I don't even notice it anymore. You are right, when drawing lines other than horizontal or vertical, SC does that. With the higher graphical definition you are using it must be much more noticeable. What I usually do as a turnaround to minimize that effect is using dotted lines or even just a dot per candle depending on the case. I hope you can find the best solution to serve your purpose. |
[2024-03-25 13:39:28] |
Jimmyy - Posts: 221 |
I run windows 11 with multiple monitors and SC always opened where it last closed in that specific monitor.
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[2024-03-25 14:12:47] |
User273916 - Posts: 6 |
If you've "snapped" windows, their position will not be remembered. Go to settings / system / multitasking and turn off "snap windows". That worked for me...
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[2024-03-25 14:19:52] |
Jimmyy - Posts: 221 |
btw how do you have 8 32inch monitors set up lol ?
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[2024-03-25 16:06:21] |
blt - Posts: 31 |
to: Sierra_Chart Engineering; User273916 Tried all-nothing works All good Thinking about positioning 8 instances every morning will NOT bother me at all as long as all instances behave the way they are supposed to Love it Please SC Engineering Would you be so kind and check out image I posted on this thread about "angled straight lines" being brutally "tooth edgy" If that is too much to tinker-no problem Will get over that as well Thank you for your outstanding responses and help All the best stay safe to: karohm Was trying to impress support board then found out in some earlier post user was asking about setup for 32 or 34 monitors Even SC Engineering offered their help asking user "do you really have 34 monitors?!" A small correction btw...8x34!!! not 32 stay safe good trading |
[2024-03-25 16:47:59] |
Jimmyy - Posts: 221 |
if you dont mind, can you post a picture of your setup?
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[2024-03-25 17:51:01] |
Sierra_Chart Engineering - Posts: 17172 |
Graphics rendering is performed by the operating system not Sierra Chart: On visual side of SC I am experiencing a bit of discomfort
If you do not notice this with other programs it is because they must be using some visual effect to make it not noticeable to the eye. It is not possible to eliminate this. There is a technique which is used to make it not noticeable. Even though it is actually still there.
Most of studies/drawings seem very much to appear as "lower resolution" (they are very tooth edgy) The same showed up when I switched to OpenGL with additional misaligning and different shapes (OpenGL is now off) My video cards are high end Sapphire Nitro+ (AMD); 12 Gb ; monitors are perfect ones (Asus 34" 2k) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-03-25 17:53:46
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[2024-03-25 18:21:30] |
blt - Posts: 31 |
to: karohm Sorry I think SC wouldn't like if I post "irrelevant" image I hit you with dir. massage |
[2024-03-27 06:52:07] |
Sierra_Chart Engineering - Posts: 17172 |
Regarding post #1 we need to determine the cause of this. We will need to add logging recording the coordinates, of the main window and a way to view that information. We need to see where there is a problem either when getting the window placement or setting the window placement.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-03-27 06:52:35
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[2024-03-27 15:00:38] |
blt - Posts: 31 |
SC Engineering All good SCE Since I am coming from trading equities on Tradestation my monitors (workspaces) are filled and manually positioning them would be a problem I almost feeling bad that I started this thread pointing out at very miniscule flaw of phenomenal SC Thank you very much for this Because I do not want to bother you with new thread allow me additional question about TPO chart There is an option for "highlight mid point" with two options of how to calculate those Where in settings I can set my preference (I would go with "in regard to number of TPO's) Hopefully this addition to post#1 will not bother you Since I am very much new to SC and doing everything to follow code of behavior here please excuse my occasional misalignment with the rules All the best |
[2024-03-27 16:07:38] |
John - SC Support - Posts: 36238 |
Refer to the following: Chart Studies: Using Custom Default Study Settings For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-03-27 18:05:50] |
blt - Posts: 31 |
Thank you John-SC It was my second stupid waste of your time Found it ("TPO Midpoint Calculation Method" enables it) Appreciate everything very much |
[2024-03-30 03:23:19] |
Sierra_Chart Engineering - Posts: 17172 |
The problem is absolutely on the Windows operating system side. : pointing out at very miniscule flaw of phenomenal SC
Nothing Sierra Chart is doing wrong at all. This has been looked at extensively before.But we are wanting to understand where the problem actually is. Whether it is getting the placement or setting the placement. And maybe we can use a different function to put the window in the right place. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2024-03-30 04:31:01] |
blt - Posts: 31 |
to: SC Engineering You guys are phenomenal Thank you for that "user_xyz" posted in previous post that using Microsoft tool " Powertoys > Fancyzones" would solve placement issue but I will not use anything out of SC domain/recommendations Although I am now perfectly fine with the things they are I do not want to interfere with your professional curiosity to find solution (your attitude SC Team is another confirmation that I am at the right place) All the best |
[2024-03-30 05:13:40] |
Jimmyy - Posts: 221 |
blt, powertoys might solve your problem. It is made by windows itself i think. I use it too and my SC windows always open where they were closed .
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