Support Board
Date/Time: Mon, 25 Nov 2024 08:48:16 +0000
Gap in March 20th Data
View Count: 224
| [2024-03-20 23:26:50] |
| User8135477 - Posts: 115 |
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My previous problem with gaps in my data from the latest rollover was fixed. However, I now have a gap and the data from March 20th is missing. I have tried the following: 1. update chart & restart 2. try both rollover settings (date-based vs. volume based). Problem is still there. |
| [2024-03-20 23:29:07] |
| User8135477 - Posts: 115 |
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Further to my initial post, the gap is present on my daily (historical) chart, but not my intraday charts. It is present across various exhanges, and not just the CME.
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| [2024-03-20 23:47:51] |
| Sierra_Chart Engineering - Posts: 17172 |
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Provide an image of the chart or Trade DOM, by following these *exact* instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-21 12:44:23] |
| User8135477 - Posts: 115 |
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The problem has now fixed itself. This is now the second time within the last week where the problem goes away after 1-2 days. If in the future a possible reason has been found for this, please provide a link to the explanation on this thread for future reference. Thanks.
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