Support Board
Date/Time: Mon, 25 Nov 2024 07:50:05 +0000
Message log keeps repeating and won't turn off
View Count: 274
| [2024-03-20 20:58:51] |
| stefanolistella - Posts: 5 |
|
2024-03-20 16:53:19.497 | HD Request # 3535 | Using server: rsc.rithmic.com port 50510. Use encryption. 2024-03-20 16:53:19.497 | Socket (4) | Creating socket. Using TLS 1.2. 2024-03-20 16:53:19.498 | Socket (4) | Error setting receive buffer size to 0. Windows error code 10022: Invalid argument. * 2024-03-20 16:53:19.498 | Socket (4) | Connecting to IP: 216.57.156.163. 2024-03-20 16:53:19.572 | DTC Client socket (3) | Socket gracefully closed by remote side. 2024-03-20 16:53:19.572 | DTC Client socket (3) | CloseSocket call. 2024-03-20 16:53:19.572 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-03-20 16:53:19.572 | DTC Client socket (3) | Closed. 2024-03-20 16:53:19.572 | Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end 2024-03-20 16:53:19.573 | DTC Client socket (0) | CloseSocket call. 2024-03-20 16:53:19.573 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2024-03-20 16:53:19.573 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. 2024-03-20 16:53:19.591 | HD Request # 3535 | Sending historical data logon request message. 2024-03-20 16:53:19.813 | HD Request # 3535 | Requesting Intraday data. Start date-time: 2024-03-15 09:29:59. Record interval: 0. Symbol: ESH4.CME 2024-03-20 16:53:19.885 | HD Request # 3535 | Receiving Intraday data for ESH4.CME starting at 2024-03-15 09:29:59.112000 2024-03-20 16:53:19.953 | Socket (4) | CloseSocket call. 2024-03-20 16:53:19.954 | Socket (4) | Shutdown started. Waiting for graceful close. 2024-03-20 16:53:19.954 | Historical data download thread signaled to stop. 2024-03-20 16:53:19.954 | HD Request # 3535 | Received 31 Intraday data records from 2024-03-15 09:29:59.112000 to 2024-03-15 09:29:59.848000 (0.7 seconds. Delay: 5.3 days) and wrote 0 records for ESH4.CME 2024-03-20 16:53:19.954 | HD Request # 3535 | Add time&sales data | Remembered last file record date-time: 2024-03-15 13:29:59.848001 2024-03-20 16:53:19.954 | HD Request # 3535 | Completion time: 0s. 2024-03-20 16:53:19.954 | HD Request # 3535 | Intraday data download complete for ESH4.CME. Unique request ID: 3544 2024-03-20 16:53:19.954 | Removing historical data download ID 3544. 2024-03-20 16:53:19.954 | Real-time Intraday chart data file updates started for ESH4.CME 2024-03-20 16:53:19.954 | Intraday chart data file opened for ESH4.CME 2024-03-20 16:53:19.954 | HD Request # 3535 | Enabling Intraday chart updating for symbol. 2024-03-20 16:53:19.954 | 2024-03-20 16:53:19.954 | Triggering next historical data download in queue. 2024-03-20 16:53:19.955 | HD Request # 3536 | Downloading Intraday chart data for NQM4.CME to the file NQM4.CME.scid. Service: rithmic.trading 2024-03-20 16:53:19.955 | HD Request # 3536 | Download start date-time: 2024-03-20 16:53:13.000000. File last date-time: 2024-03-20 16:53:13.004000 2024-03-20 16:53:19.955 | HD Request # 3536 | Using server: rsc.rithmic.com port 50510. Use encryption. 2024-03-20 16:53:19.955 | Socket (3) | Creating socket. Using TLS 1.2. 2024-03-20 16:53:19.956 | Socket (3) | Error setting receive buffer size to 0. Windows error code 10022: Invalid argument. * 2024-03-20 16:53:19.956 | Socket (3) | Connecting to IP: 216.57.156.163. 2024-03-20 16:53:20.026 | Socket (4) | Socket gracefully closed by remote side. 2024-03-20 16:53:20.026 | Socket (4) | Closed. 2024-03-20 16:53:20.041 | HD Request # 3536 | Sending historical data logon request message. 2024-03-20 16:53:20.269 | HD Request # 3536 | Requesting Intraday data. Start date-time: 2024-03-20 16:53:13. Record interval: 0. Symbol: NQM4.CME 2024-03-20 16:53:21.575 | Rithmic Direct - DTC | Using server connection: TopstepTrader-Chicago Area-Non-Aggregated 2024-03-20 16:53:21.575 | Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50509 2024-03-20 16:53:21.576 | DTC Client socket (4) | Creating socket. Using TLS 1.2. 2024-03-20 16:53:21.577 | DTC Client socket (4) | Error setting receive buffer size to 0. Windows error code 10022: Invalid argument. * 2024-03-20 16:53:21.577 | DTC Client socket (4) | Connecting to IP: 216.57.156.163. 2024-03-20 16:53:21.658 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2024-03-20 16:53:21.658 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2024-03-20 16:53:21.659 | Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary 2024-03-20 16:53:21.659 | Rithmic Direct - DTC (Data) | Sending logon request message. 2024-03-20 16:53:21.879 | Rithmic Direct - DTC (Data) | Received logon response. 2024-03-20 16:53:21.879 | Rithmic Direct - DTC (Data) | Server Name: . 2024-03-20 16:53:21.879 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2024-03-20 16:53:21.879 | Rithmic Direct - DTC (Data) | Successfully connected. 2024-03-20 16:53:21.879 | Rithmic Direct - DTC (Data) | Trading is not supported. 2024-03-20 16:53:21.879 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2024-03-20 16:53:21.879 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2024-03-20 16:53:21.879 | Added historical Intraday data request for ESH4.CME to the queue. 2024-03-20 16:53:21.879 | Intraday data recording state for symbol ESH4.CME is set to download 'Pending'. 2024-03-20 16:53:21.879 | Triggering next historical data download in queue. 2024-03-20 16:53:21.879 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESH4.CME 2024-03-20 16:53:21.879 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: NQM4.CME. Market Depth data restarted. 2024-03-20 16:53:21.879 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: �m�F� 2024-03-20 16:53:21.954 | DTC Client socket (4) | Socket gracefully closed by remote side. 2024-03-20 16:53:21.954 | DTC Client socket (4) | CloseSocket call. 2024-03-20 16:53:21.954 | DTC Client socket (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2024-03-20 16:53:21.955 | DTC Client socket (4) | Closed. 2024-03-20 16:53:21.955 | Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end 2024-03-20 16:53:21.956 | DTC Client socket (0) | CloseSocket call. 2024-03-20 16:53:21.956 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2024-03-20 16:53:21.956 | Rithmic Direct - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. |
| [2024-03-21 15:58:12] |
| John - SC Support - Posts: 36238 |
|
Refer to the following: Resolution of Poor Network IO Performance under Linux/Wine For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-25 23:14:01] |
| stefanolistella - Posts: 5 |
|
I tried this. The message log no longer is popping up. However, these messages are continuously rotating on my charts... Waiting to Download Historical Data Downloading Historical Data. Bars may not appear until done. Historical Download Complete. |
| [2024-03-26 13:53:53] |
| John - SC Support - Posts: 36238 |
|
We do see the following in the previous log as well: 2024-03-20 16:53:21.879 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: �m�F�
So you have a bad symbol somewhere. This could be the reason for what you are seeing, particularly if there is a connection between the charts (such as a Study/Price Overlay). If you have trouble finding that symbol, then refer to the following which gives all the places to look for symbols being used in the system: Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-27 21:56:53] |
| stefanolistella - Posts: 5 |
|
Thank you, that fixed it.
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