Support Board
Date/Time: Mon, 25 Nov 2024 08:47:06 +0000
CME Full Book
View Count: 259
| [2024-03-20 19:00:43] |
| DGee - Posts: 82 |
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I have CME Unlimited Dom Market Depth purchased through APEX but it does not reflect on my DOM. I have two data log-in sessions. One of my charts shows full book but not my Sierra Chart DOM. Is there some where I have to adjust on my end to view the levels? Pls advise. TY!
Date Time Of Last Edit: 2024-03-20 19:04:33
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| [2024-03-20 22:19:01] |
| John - SC Support - Posts: 36238 |
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Refer to the following: File Menu: Not Receiving the Full Number of Market Depth Levels Are you connecting to the same Rithmic account with multiple Sierra Chart installations? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-21 18:32:03] |
| DGee - Posts: 82 |
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Followed your link and steps. Still does not show market depth. No I only have 1 SC installation. On the same data I have Bookmap as a second connection and shows full book. Date Time Of Last Edit: 2024-03-21 18:32:23
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| [2024-03-21 18:36:28] |
| John - SC Support - Posts: 36238 |
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Sorry - we did not notice this at first - You are setup to get the data from our Denali Exchange Data Feed, not from Rithmic. But the exchange that you have active with us does not have the Market Depth data. This is why you are not getting the Market Depth. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Adding Support for CME Market Depth Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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