Support Board
Date/Time: Mon, 25 Nov 2024 08:27:33 +0000
[Programming Help] - Delayed data after purchasing Denali data package
View Count: 286
| [2024-03-19 00:50:20] |
| vtxineacc - Posts: 1 |
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Hi Sierra Due to the recent disconnect with IBKR I have now purchased the Denali data feed package for the NASDAQ totalview stocks. My exchange services are ticked as well as my realtime and non professional user agreements. I am on the 11 integrated advanced service package. On the software in my data/trade service settings, SC data - all services is selected and the allow support for sierra chart data feeds is also selected yes. But still when I open any of the selected stocks I get, "SPY-NQTV[M] 1 min #1 ect ect ect (delayed)". I have no clue what I have missed, would appreciate the help. Thanks |
| [2024-03-19 05:11:43] |
| Sierra_Chart Engineering - Posts: 17172 |
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The delayed data indication may show in the evening because there is infrequent trading. Everything looks fine with your Sierra Chart account for real-time TotalView data. Let us know if you see an issue in the morning. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-03-19 05:11:51
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