Support Board
Date/Time: Mon, 25 Nov 2024 07:32:26 +0000
My sim trades are not showing up on my charts
View Count: 369
| [2024-03-18 20:52:25] |
| vmitrader96 - Posts: 14 |
|
Hi, I started trading on the simulator on 3/4 using Sim1 account, was unable to see any trades before 3/6. That was the only issue until today, I mistakenly used Sim2 and now I can't see any trades on Sim1 historically at all. Is there any way for me to see these trades on my chart?
|
| [2024-03-19 14:07:50] |
| John - SC Support - Posts: 36238 |
|
The order fills for a chart will only display for the selected account in the "Trade Window" for that chart. Refer to the following for how to select the account: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-20 20:34:49] |
| vmitrader96 - Posts: 14 |
|
John, thanks for your reply. Problem is that no matter what sim account I select, trades before Monday 3-18 are no longer showing up at all. They are in my trade activity log, but do not show up on my charts. Also, trades from 3/4 and 3/5 aren't even showing up in the activity log, it's like they never happened at all.
Date Time Of Last Edit: 2024-03-20 21:19:14
|
| [2024-03-21 14:39:13] |
| John - SC Support - Posts: 36238 |
|
Check the setting for "Chart >> Chart Settings >> Trading >> Order Fills Start Date". If this is set to a date later than March 18, then those order fills will not show in your charts. There are also other settings that can affect the display of Order Fills in that same section, be sure to review those. Refer to the information starting at the following link: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) Also refer to the following: Chart Trading and the Chart DOM: Chart Order Fills Do Not Display With regards to the Trade Activity Log, the information should be in there, unless it was specifically deleted. Make sure the filter settings for the Trade Activity Log are set to show the fills that would have occurred on those days. If you are on a newer release then the filters for the Trade Activity Log are accessed through the menu option for "DisplaySettings". Refer to the following: Trade Activity Log: Viewing Historical Trade Activity For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-21 20:46:34] |
| vmitrader96 - Posts: 14 |
|
Looks like the trades on 3/4 and 3/5 were somehow deleted, I adjusted my setting in the Trade Activity Log to include all activity and got this info for 3/5 but nothing for 3/4: "Orders-cleared trade data", "info-flagging to reload". i read in another section that these trades are backed up, can you tell me how I can get them back?
|
 sierra trade activity question.png / V - Attached On 2024-03-21 20:43:01 UTC - Size: 8.32 KB - 57 views |
| [2024-03-21 21:57:38] |
| Sierra_Chart Engineering - Posts: 17172 |
|
You can find the backup of the files in the Backups subfolder of the Sierra Chart installation folder. Let us know if you find those files and we will give you further instructions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-21 22:08:17] |
| vmitrader96 - Posts: 14 |
|
I believe I was able to locate those files, trade activity log files for 3/4 and 3/5 right? data files?
|
| [2024-03-22 13:54:16] |
| John - SC Support - Posts: 36238 |
|
Yes, that is correct. Move those files to the folder named 'TradeActivityLogs' under the main Sierra Chart installation folder. Just remove the preceding number in the filename.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-22 15:52:54] |
| vmitrader96 - Posts: 14 |
|
Ok, I copied the files and removed the numbers. I restarted my computer and Sierra. Now I can see trade activity for 3/4 but it looks completely wrong, and I still see nothing for 3/5 in trade activity log. Can't find any other files dated 3/4 or 3/5 in backups. Thoughts?
|
| [2024-03-25 05:04:11] |
| Sierra_Chart Engineering - Posts: 17172 |
|
There was no need to restart your computer. We really cannot provide further help regarding this. It is definitely not within the scope of our support to help with deleted trade activity. This is the only information we have available: Trade Activity Log: Restoring Backups of Trade Activity Logs Trade Activity Log: Missing Trade Activity If the data is gone it is gone. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-03-25 05:04:31
|
| [2024-03-25 21:22:27] |
| vmitrader96 - Posts: 14 |
|
Understood, thanks for all of your help.
|
To post a message in this thread, you need to log in with your Sierra Chart account: