Support Board
Date/Time: Fri, 22 Nov 2024 12:53:14 +0000
Connection Error - TT- Fix
View Count: 1934
| [2013-05-06 14:39:58] |
| a266199 - Posts: 6 |
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I was able to log in and connect this morning no problem. I had to close my charts for something and then re-launched them and now I cannot connect to the TT data feed. Below is my error log. Any information as to why this is happening is appreciated. Connecting to Trading Technologies... | 2013-05-06 10:37:54 Starting the Price Feed session. Connecting to 63.85.80.113 port 10502... | 2013-05-06 10:37:54 TT Price FIX Session: Unable to connect. The last connection is still in the process of logging out. | 2013-05-06 10:37:54 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-06 10:37:54 To prevent further connection attempts, select File >> Disconnect. | 2013-05-06 10:37:54 Error connecting to Data or Trading service. For help with this issue, press the Send For Analysis button on this window. | 2013-05-06 10:37:54 To prevent further connection attempts, select File >> Disconnect. | 2013-05-06 10:37:54 Disconnected from Trading Technologies. | 2013-05-06 10:37:54 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-06 10:37:54 TT Price FIX Session: Waiting for Logout response timed out. Closing the socket now. | 2013-05-06 10:37:59 TT Price FIX Session: Remote side disconnected without completing the logout sequence. Final messages may have been lost, although unlikely. | 2013-05-06 10:37:59 Disconnected from TT FIX Price Feed session. | 2013-05-06 10:37:59 Disconnected from Trading Technologies. | 2013-05-06 10:37:59 Will reconnect to the server in 5 seconds. Select File >> Disconnect to prevent further connection attempts. | 2013-05-06 10:37:59 |
| [2013-05-06 18:34:00] |
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This was an issue with the particular server you are connecting to.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-06 18:38:15] |
| a266199 - Posts: 6 |
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Thank you for the response, I appreciate it.
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