Support Board
Date/Time: Wed, 27 Nov 2024 09:36:04 +0000
Just purchased package 2
View Count: 905
| [2014-08-10 18:09:39] |
| bwalks123 - Posts: 122 |
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Hello, I just purchased package 2 and attempting to connect my demo acct with brokers (Trade Futures 4 Less) simulated CTS data feed but SC message log says "your current package does not support this function"? any help would be fantastic. Thanks |
| [2014-08-10 19:54:10] |
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Service Package 2 only works with Bitcoin services. Your Service Package has been changed to 1 and the usage time has been adjusted. Current Usage Time Ending Date: (YYYY-MM-DD) 2014-08-24 23:59:59 GMT Restart Sierra Chart and you will be able to connect now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-08-11 12:39:35] |
| bwalks123 - Posts: 122 |
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Unfortunately it is still not working. I believe my demo acct requires activation, I am receiving that message on start up I think because my demo acct and password are different then my original acct and password I used to pay for the package? Novice SierraCharts user so not sure. My demo credentials received from my broker are below. Appreciate the help. Date Time Of Last Edit: 2014-08-11 16:35:06
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| [2014-08-11 12:47:32] |
| bwalks123 - Posts: 122 |
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apologize for the confusion, I just figure it all out. Thanks |
| [2014-08-11 16:36:06] |
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Let us know if you need more help.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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