Support Board
Date/Time: Mon, 25 Nov 2024 10:26:18 +0000
new telegram symbol alert not working
View Count: 392
| [2024-03-14 13:28:25] |
| User197029 - Posts: 45 |
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having been a big fan of your simple, efficient email alert service I went now through the setup procedure here (Notice: Sierra Chart Alert App and Telegram Replacing Email/SMS Alerts) for the new telegram chat alert. I upgraded to SC2614, followed all the steps and got a SierraChartTelegramChat bot message: Your Sierra Chart username is attached successfully. However if i set a symbol alert the alert appears in the chat window (in SC) but not on my Telegram chat. What am I missing please? I don't know why it was decided to stop email-alerts but it would be very helpful if those can be enabled again. Thank you. |
| [2024-03-15 00:19:30] |
| Sierra_Chart Engineering - Posts: 17172 |
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Follow through the instructions here: Notice: Sierra Chart Alert App and Telegram Replacing Email/SMS Alerts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-15 07:35:05] |
| User197029 - Posts: 45 |
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I have tried, it is still not working. I see the alerts in the Chat Window in SC but they are not being replicated in telegram. Tried to do the whole setup again but getting the attached alert. Also, if i run multiple SC instances will I have to setup this for every instance? Thanks |
 15-03-24--083445 --5616.jpg / V - Attached On 2024-03-15 07:34:53 UTC - Size: 33.46 KB - 80 views |
| [2024-03-15 08:35:53] |
| Sierra_Chart Engineering - Posts: 17172 |
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In the Sierra Chart Chat window, if you select the group chat you set up for alerts, and then select Commands >> Edit Group Chat, is Relay to Telegram set to yes?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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