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Date/Time: Mon, 25 Nov 2024 10:37:25 +0000



Gap in Chart

View Count: 353

[2024-03-13 20:11:48]
User705395 - Posts: 1
Hello,
since Monday I have a problem with the charts from the past. The current day is always displayed with a huge gap, which does not currently exist on the market. See screenshot attached. This of course makes my whole analysis wrong.

Please help me. I have already checked all the chart settings, but found nothing.
imageScreenshot_2.png / V - Attached On 2024-03-13 20:11:20 UTC - Size: 81.1 KB - 87 views
[2024-03-13 20:39:07]
User728379 - Posts: 6
I am having the same problem
I am using the denali feed - and the problem persists if i try back adjusting or not
Chartbook attached
attachmentsupport13324.Cht - Attached On 2024-03-13 20:38:49 UTC - Size: 3.2 KB - 269 views
[2024-03-14 13:55:27]
John - SC Support - Posts: 36238
Refer to the following:
Continuous Futures Contract Charts: Basic Steps to Correct Invalid Back Adjust Amount for Most Recent Transition to New Contract Month
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-15 04:29:53]
Sierra_Chart Engineering - Posts: 17172
We have updated those instructions here:
Continuous Futures Contract Charts: Basic Steps to Correct Invalid Back Adjust Amount for Most Recent Transition to New Contract Month
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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