Support Board
Date/Time: Mon, 25 Nov 2024 12:49:23 +0000
QuoteBoard for Live account on Denaly not updating DailyChange DailyChange% after upgrade.
View Count: 237
| [2024-03-10 22:42:33] |
| Meklon - Posts: 219 |
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Hello Support, I just upgraded to version 2611 and my QuoteBoard does not show any data for DailyChange and DailyChange% - these fields are all zeroes. Also, "Auto Rollover Futures Symbols" on QuoteBoard is enabled but symbols are not rolling over. Clicking on "Rollover Futures Symbols Now" takes no effect either - contracts are still stuck on March 2024 and not rolling over to June 2024. Is there an issue with a QuoteBoard or Denali datafeed? Date Time Of Last Edit: 2024-03-10 22:44:01
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 2024-03-10_18-41-41.jpg / V - Attached On 2024-03-10 22:43:26 UTC - Size: 42.65 KB - 67 views |
| [2024-03-10 22:52:55] |
| Sierra_Chart Engineering - Posts: 17172 |
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This means the CME MDP data feed did not transmit the settlement prices. Let's see if they come later on this evening. This is out of our control. Nothing we can do. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-10 23:21:05] |
| Meklon - Posts: 219 |
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Understood, thank you for a prompt reply. What about the Rollover issue? Is there a reason the Auto Rollover and Manual Roll Over on a QuoteBoard not working? Date Time Of Last Edit: 2024-03-10 23:22:32
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| [2024-03-10 23:59:12] |
| Sierra_Chart Engineering - Posts: 17172 |
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This would mean, that it is not determined, that a rollover should take place for the symbols that are not changing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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