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Date/Time: Mon, 25 Nov 2024 12:46:17 +0000



Phonecall Service

View Count: 215

[2024-03-07 12:29:48]
User600424 - Posts: 5
Need Help threw the phone for 0.8 dollar minute. How do i get that?
[2024-03-07 15:58:45]
John - SC Support - Posts: 36238
We simply do not have time to do this.

If you are having an issue, then please let us know what it is.

If you are needing help with setting something up or general usage, then we recommend Diana Pena as a third party that offers this service. You can find her contact information at the following link:
https://bio.link/dianapena
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-03-11 19:21:02]
User600424 - Posts: 5
My Stoploss disappears after a few days. Every time. And I have my orders (Stop until Canceld) But it dosent work.
[2024-03-12 14:48:53]
John - SC Support - Posts: 36238
You need to look at your Trade Activity Log and find the particular Order that is being closed out. Then look in the "OrderActionSource" field for information on what occurred. Refer to the following:
Trade Activity Log: Viewing Historical Trade Activity
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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