Support Board
Date/Time: Mon, 25 Nov 2024 14:29:02 +0000
Problems with Chart Drawing
View Count: 325
| [2024-03-03 08:20:30] |
| User641398 - Posts: 19 |
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when I select chart drawing properties of a horizontal line I cannot use my presets. When I select tool configuration list and select my preset (TC4 +Ob for example) it does not load. It should load the horizontal line with +Ob written on it as in the picture I put now. In the video you can see that I select TC4 but it doesn't load anything on the line. When I press TC4 it should show as in the screen i hope i have explained myself If, on the other hand, I run the path from Tool Configurations in the 'Global Settings >> Customize Charting Menu' it works. Thanks |
Private File  2024-03-01 18_11_45-Window.png / V - Attached On 2024-03-03 08:19:00 UTC - Size: 4.47 KB - 75 views |
| [2024-03-03 20:38:43] |
| Sierra_Chart Engineering - Posts: 17173 |
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When selecting a tool configuration number from the drop-down list you then have to press the "Load" button. This is explained here: Chart Drawing Tools: Using Multiple Drawing Tool Configurations Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-03-03 20:40:10
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| [2024-03-04 07:47:36] |
| User641398 - Posts: 19 |
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Unfortunately, it does not work. It was the first thing I tried
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Private File |
| [2024-03-04 16:08:12] |
| John - SC Support - Posts: 36241 |
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We do see that the option for "Copy Config Name to Text" has not been added into the new windows. We think this is related to what you are seeing. We will check on this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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