Support Board
Date/Time: Mon, 25 Nov 2024 15:46:39 +0000
Denali - CME non-professional top-of-book
View Count: 234
| [2024-03-01 12:45:06] |
| esMike - Posts: 69 |
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Is this $2.00 subscription not required for live futures data? Is this only for L2 data? It just expired and I still have live data. |
| [2024-03-01 14:54:50] |
| Sierra_Chart Engineering - Posts: 17174 |
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It is required for real time CME futures data. It does not include market depth data. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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