Support Board
Date/Time: Wed, 27 Nov 2024 08:33:03 +0000
Numbers Bars errors
View Count: 996
| [2014-08-06 17:54:05] |
| User52866 - Posts: 13 |
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Dear All, Please see attached screen showing errors in Numbers Bars: Data were already refreshed by Delete All Data and Download 1. date - 2014-08-06 2. Time zone - Brussels +1 CET Thanks a lot |
NQ_NB.jpg| [2014-08-07 02:41:52] |
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This is expected with Interactive Brokers data. You will need to use the Sierra Chart Real-time and Historical Exchange Data Feed to solve this problem: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-07 02:42:40
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| [2014-08-07 07:15:21] |
| User52866 - Posts: 13 |
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I understand. I had gap in data due to expiration of SC real-time data feed, paid later but didn't "activate" again. Please confirm - if this happens (expiration of data feed due to not enough credit), do I have to "activate" SC data-feed manually after processing payment? Thanks a lot! |
| [2014-08-07 07:28:16] |
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You do have to manually reactivate the data feed after adding additional credit to your Additional Services Balance. Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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