Support Board
Date/Time: Wed, 27 Nov 2024 08:25:31 +0000
Addition Service Balance:
View Count: 973
| [2014-08-06 14:32:29] |
| User22591 - Posts: 133 |
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Please explain the additional Service balance of $30.00 on my account? Thank you. |
| [2014-08-06 16:56:00] |
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The Additional Service Balance is defined as follows: This is a balance which has been funded by making a payment through this page: https://www.sierrachart.com/usercp.php?page=AddAccountCredit This is an available balance which can be used for the following services: -Sierra Chart Usage Time -Telephone and Remote Assistance Support -Sierra Chart Real-time and Historical Data Feed -Text-to-speech alerts -SMS messages This balance is not refundable unless the payment were made within the last 10 days and sufficient reason is provided. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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