Support Board
Date/Time: Mon, 25 Nov 2024 16:44:57 +0000
No connection to data feed
View Count: 157
| [2024-02-26 20:04:48] |
| User423198 - Posts: 7 |
|
Pls check whats going on with my account that I can not connect at all for 3hours Everything looks good but nothing could be downloaded. I reinstalled sierra few times on different computers but nothing helps. Thanks for you help in advance |
| [2024-02-26 21:12:26] |
| Sierra_Chart Engineering - Posts: 17174 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: