Support Board
Date/Time: Mon, 25 Nov 2024 16:47:28 +0000
Error Downloading Historical Daily Data
View Count: 221
| [2024-02-26 19:11:14] |
| User579155 - Posts: 7 |
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Hi, I am using Denali data with CQG routing (because of eurex access) and I started experiencing missing daily data (whole days) Error Downloading Historical Daily Data for most of my daily charts (historical data). This issue is accross futures- FDXM,MGC,MES,MNQ,QG,ZN,6B,M6E. Currently I am missing data for days 02/22-02/25. When I switch to intraday, they get downloaded, but I prefer to use historical data for the outside of regular trading hours price data for OHLC. I experienced this issue before but thought it was just a one time error. Now it seems like a bigger problem inherent in my setup. Any idea how can I fix it? i tried deleting and downloading the data... did not help. Restarting SC, reload/recalculate...no help. Thank you. |
| [2024-02-26 19:42:57] |
| Sierra_Chart Engineering - Posts: 17174 |
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You are running an older version of Sierra Chart. You need to update: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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