Support Board
Date/Time: Mon, 25 Nov 2024 16:32:57 +0000
Proper way to get data?
View Count: 247
| [2024-02-23 21:16:08] |
| User373245 - Posts: 42 |
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I am trying to get intraday data from 2017 to present day. Some charts will load the correct amount if I put in the start date and end date into the chart. But if I use the same dates on other charts it will default to 2022? Number of days will not work. If I put in 4000 days it will not load 4000 days. If I switch to load from date range and put in 2017/01/10 to 20232/02/23 it will load 2017/01/10 to 2017/08/19 ?? not sure why it does that? I have deleted data and reload for the edit menu. Not sure if there is an exact procedure ???
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| [2024-02-23 21:26:38] |
| John - SC Support - Posts: 36248 |
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What is one symbol for which you are having this issue? In particular we need to know if this a Future or Equity symbol.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-24 02:52:09] |
| User373245 - Posts: 42 |
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GBPAUD, AUDJPY, EURCAD GBPCAD will not load if I try to edit data from a date but EURNZD and EURJPY do.
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| [2024-02-26 16:13:17] |
| John - SC Support - Posts: 36248 |
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Refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Instructions to Download/View More Historical Intraday Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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