Support Board
Date/Time: Mon, 25 Nov 2024 19:25:24 +0000
Crosshairs getting stuck/left on charts that mouse is not over since updating to ver 2598
View Count: 230
| [2024-02-14 16:33:35] |
| User214239 - Posts: 27 |
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Ever since I updated to the newest version 2598 I've had an issue where the crosshairs are staying on charts that my mouse/pointer was last over. I have the option selected for them to be hidden if my pointer is not over the chart, and this wasn't an issue for me before I did the update. The crosshairs would just be on the chart window that my pointer was in. What's also weird is that it doesn't seem to always do it. For example, if I drag my mouse/pointer across my chartbook slowly and pause in each new chart window the crosshairs will disappear from the previous window. But if I do it at any sort of normal speed then the crosshairs will stay on the other charts that its gone across.
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| [2024-02-14 22:19:06] |
| Sierra_Chart Engineering - Posts: 17174 |
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We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-15 16:57:23] |
| Sierra_Chart Engineering - Posts: 17174 |
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Update to the current version to resolve this: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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