Support Board
Date/Time: Sun, 08 Sep 2024 00:29:43 +0000
Unable to Activate account
View Count: 176
[2024-02-10 02:39:14] |
fzaidi - Posts: 1 |
Hi, I am getting this error when I try to get SMS code. {"ERROR":"Failed to send code to number. Maximum number of SMS messages already sent to Sierra Chart account using different SMS numbers. Further tries not allowed."} Thanks! |
[2024-02-10 03:03:28] |
Sierra_Chart Engineering - Posts: 16292 |
Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. To get started with Sierra Chart, follow the Sierra Chart setup instructions here: Sierra Chart Setup Instructions 1 After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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