Support Board
Date/Time: Wed, 27 Nov 2024 08:45:04 +0000
I am following the $VIX symbol on sierra chart while i am trading, the problem is i need to dis
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| [2014-08-04 14:46:12] |
| User48557 - Posts: 138 |
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I notice my tick and advance decline charts are realtime and they are constantly moving, but the $vix symbol and most of the symbols are delayed and i need to shut off then connect my data feed to constantly see the updated price. Is viewing the $vix and futures symbols with live second to second feed even possible with sierra chart?
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| [2014-08-04 17:10:16] |
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Is viewing the $vix and futures symbols with live second to second feed even possible with sierra chart?
Yes of course.We see you have activated the Sierra Chart Real-time and Historical Exchange Data Feed on your account. But you are using the "SC Historical Data" service. What broker/trading service do you have a futures trading account with? Refer to this section here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-04 17:11:04
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| [2014-08-05 13:51:57] |
| User48557 - Posts: 138 |
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For the SPY symbol that i'm planning on trading is with Questrade.
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| [2014-08-05 15:05:37] |
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Update Sierra Chart by selecting Help >> Download Prerelease. Select "Global Settings >> Data/Trade Service Settings". What is the Service at the top left set to? We see the only exchange you have activated on the Sierra Chart data feed is CBOE Indices. This is the only one that will come in real-time but we need to know what the Service in Sierra Chart is set to to make sure it will update in real time. And you have to update Sierra Chart. To get real-time CME futures data from the Sierra Chart Exchange Data Feed there are 2 things that you must do. You must have a funded trading account with a supported futures trading service and you need to activate the CME exchange. This is explained here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-05 15:07:12
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| [2014-08-05 16:14:28] |
| User48557 - Posts: 138 |
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Ok i updated my Sierra chart. My current broker is not compatible. What will i need to activate to get (SPY)($IXB)($XY)($IXV) etc, In real time ? Or do i also need a compatible broker for that too?
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| [2014-08-06 22:27:25] |
| User48557 - Posts: 138 |
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?
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| [2014-08-06 23:24:21] |
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We apologize for the delay. A compatible broker is not needed unless you want data for CME markets at reduced exchange fees. What you need to do to get data for those markets is set the Global Settings >> Data/Trade Service settings >> Service to "SC Exchange Data". And activate exchanges that the symbols are on. Refer to this section to determine what the exchanges are: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CashIndexes For SPY you need the US Equities exchange. Let us know if you have further questions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-06 23:25:11
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