Support Board
Date/Time: Mon, 25 Nov 2024 21:36:08 +0000
Charts started to take much longer to change timeframes
View Count: 197
| [2024-02-09 03:24:22] |
| JBTFD - Posts: 31 |
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Hello, I've recently run into this problem, hope you can help direct me? I have 4 Sierra candlestick charts on at all times, normally when I switch timeframes on any of the charts it loads extremely fast. Lately, I noticed whenever I change timeframes (doesn't matter which chart) the loading is way slower. What felt like instant before now takes 2-5 seconds? I change timeframes by just having a chart window active, and I type the number and hit enter (ie: 5 for 5min chart, 15 for min chart) Nothing has changed with my internet speeds... is there something I need to delete or change in my settings to get it back up to normal? Thanks! |
| [2024-02-09 04:53:00] |
| Sierra_Chart Engineering - Posts: 17175 |
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Refer to: Changing Chart Bars Period: Improving Performance of Loading Chart Data High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.29 - Solid State Drives / SSD Also: When the markets are more volatile, and there is a wider price range in a day, some studies can have longer calculation and drawing times. Although this depends upon the Input settings of the study. Studies that use the Volume at Price data will take longer to calculate and draw. This is one reason why you can notice a performance issue with increased market activity.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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