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Date/Time: Mon, 25 Nov 2024 22:01:56 +0000



Concurrent Connections Error Using 2 Computers x2 exchange fees paid

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[2024-02-06 10:11:29]
User659427 - Posts: 5
I have paid twice the COMEX exchange fees , i need to use sierra chart with CQG WEB API login at 2 different locations, ( 1 PC and one VPS) , since last week i have tried several times without success, can any SC engineer assist me ?
As i do not know what else is the issue , unless it is not possible to run 2 computers of SC with Comex Data from 2 different Computer IP locations.
I will appreciate if this will be resolved for me as soon as possible

Thank you

Screenshot of concurrent connections Error Attached ...Thank you

Kind Regards
image33.png / V - Attached On 2024-02-06 10:03:29 UTC - Size: 36.41 KB - 45 views
[2024-02-06 10:16:43]
Sierra_Chart Engineering - Posts: 17175
You cannot do this with CQG. You have to use our Teton order routing instead of CQG:
Sierra Chart Teton Futures Order Routing: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-02-06 11:56:27]
User659427 - Posts: 5
Hello,

i use AMP as my broker can you please indicate which of the options i need to select?

kindly refer to attached screenshot

thank you
image34 which option to select.png / V - Attached On 2024-02-06 11:56:10 UTC - Size: 23.72 KB - 45 views
[2024-02-06 16:32:15]
John - SC Support - Posts: 36283
You would need to select "Teton (Sierra Chart)".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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