Support Board
Date/Time: Tue, 26 Nov 2024 02:42:21 +0000
window resizing issue
View Count: 312
| [2024-01-19 13:38:56] |
| User835583 - Posts: 16 |
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Good Evening, I am having issues with resizing my chart windows within sierra charts. This happens after signing out and signing back into the program, and leaving the program and coming back to SC while still logged in. the issue being the title bar is sometimes tucked under the control bar up at the top or the bottom of the window is pushed lower than need be. The normal window for the chart goes beyond the screen size. you can see this when moving a chart around and the scroll bar appear on the main SC platform. I have never had this issue in the past. I looked throughout the support board and i have already tried cascading the windows and made sure title bar is on. These options do not resolve the issue. Can you provide some clarity. Was there an update on the back end causing this issue. How can i correct this? Thank you |
| [2024-01-19 16:41:33] |
| John - SC Support - Posts: 36286 |
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Sierra Chart has always allowed for windows to be moved (at least partially) off the edges of the main window. But they should not be moving on their own, and they should not be moving in a way that you can not grab the title bar at the top ("tucked under the control bar" is what you stated). We are wondering if you might have set the following option to "Yes" recently, which does change the way this works, especially since you state that you are now seeing a scroll bar when you move a window off the edge: General Settings Window: Enable Workspace Scrolling (Global Settings >> General Settings >> GUI >> Scroll) If this is set to "Yes", then we recommend changing it to "No" and see if this resolves the issue for you. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-20 03:10:10] |
| User835583 - Posts: 16 |
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I never touched that parameter intentionally, but may have by accident. But that seems to have corrected the issue.Thank you!
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