Support Board
Date/Time: Tue, 26 Nov 2024 02:27:43 +0000
Rithmic/TopStep
View Count: 469
| [2024-01-18 18:50:38] |
| redtrader101990 - Posts: 2 |
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Hello, I followed the instructions to connecting my TopStep account to Sierra Chart. I had connected my first instance of Sierra to Teton through Stage 5. Then in the second instance I connected to TopStep through Rithmic. I traded during the morning the second instance with no problem. Then I reset my Topstep account this afternoon. I a not able to connect on my Second instance of Sierra Chart now. It keeps saying connection failed. It seems as if Rithmic can connect in the first instance of Sierra, but the charts look incomplete. The second instance of Sierra does not allow me to connect Any ideas? Date Time Of Last Edit: 2024-01-18 21:50:21
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 Capture.PNG / V - Attached On 2024-01-18 19:10:15 UTC - Size: 5.86 KB - 62 views |
| [2024-01-18 22:28:54] |
| John - SC Support - Posts: 36286 |
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You are getting a Permission Denied error from Rithmic. Refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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