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Date/Time: Tue, 26 Nov 2024 02:48:26 +0000



Platform access by transact customer

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[2024-01-18 14:40:35]
User386902 - Posts: 7
I have access now directly through Sierra - and running fine. However, after my most recent payment (Wednesday, Jan 17) I was prompted to select a service level. I pay NInja Trader Level 1 exchange fees. Please advise on what I need to do. Ninja confirmation attached.
Thank you.
Ray
Date Time Of Last Edit: 2024-01-19 01:12:53
[2024-01-18 16:47:54]
John - SC Support - Posts: 36286
We are not understanding exactly what you are asking.

Ninja Trader does not allow Sierra Chart to be used with their systems. So you can not connect Sierra Chart to Ninja Trader.

If you are wanting to get data from us, then what are the exchanges for which you are wanting data?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2024-01-19 01:30:18]
Sierra_Chart Engineering - Posts: 17179
For now use the Delayed Exchange Data Feed:
Delayed Exchange Data Feed

What markets do you need data for or want to trade? For example, what particular futures, Forex or stock symbols. You can also give us the exchanges that the particular symbol or symbols trade on.

If you require real-time futures data, then refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Be sure to read the page linked above completely before making a further inquiry regarding real-time *futures* data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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