Support Board
Date/Time: Wed, 27 Nov 2024 06:33:51 +0000
futures with 1/128 values show incorrect scale
View Count: 1056
| [2014-07-31 15:03:40] |
| cmb999 - Posts: 211 |
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it seems something is wrong with scale vaules, http://www.sierrachart.com/image.php?l=1406820721349.png Date Time Of Last Edit: 2014-07-31 15:33:11
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| [2014-07-31 16:52:51] |
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This is now resolved. Update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps Also apply the updated symbol settings to the chart: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps After both of these are done, then re-download the data in the chart by selecting Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-31 16:53:15
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| [2014-07-31 18:24:07] |
| cmb999 - Posts: 211 |
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Ok. It seems 2-yr treasures (ZT) need same treatment, as well. thx. Date Time Of Last Edit: 2014-07-31 18:24:18
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| [2014-07-31 18:39:07] |
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This has now been corrected as well. Follow these steps: Update the Symbol Settings as explained here: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettingsSteps Also apply the updated symbol settings to the chart: https://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateChartSettingsSteps Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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