Support Board
Date/Time: Tue, 26 Nov 2024 02:50:44 +0000
Activate data feed real time Denali
View Count: 147
| [2024-01-17 10:59:40] |
| User689314 - Posts: 3 |
|
Hello, I've followed all the steps on how to actÃvate the denali data feed, I've signed all the agreements and even added money for the fisrt month and connected to my brokerage. I don't have real time data feed as of now. Can you help me out with that? Thank you |
| [2024-01-17 17:02:21] |
| John - SC Support - Posts: 36286 |
|
Your "Verified Until" date is still set to "0000-00-00". Therefore your connection to your Brokerage account did not work properly. Keep in mind, if you have a paper trading account with your brokerage, you can NOT connect to that account. You need to log in to your live account. Please try again to make the connection. You can view your "Verified Until" date at the following link to know if it updates: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges If you continue to have an issue, then let us know what service you are connecting to and if you are getting any error messages when you connect. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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