Support Board
Date/Time: Mon, 25 Nov 2024 12:50:58 +0000
Drawing properties menu not showing.
View Count: 443
| [2024-01-16 07:51:14] |
| jmftattoo - Posts: 94 |
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When trendline is drawn and I right click the line to bring up my menu, and I click Drawing properties, the drawing properties menu is not populating. It looks like it is doing the same thing the "Duplicate chart" sub menu was doing that week, it tries to populate, but nothing comes up. Version 2584, fresh update, tried on my normal charts and a fresh chart with no indicators or extra's on it. Did the same thing. Nothing happened. |
| [2024-01-16 14:36:06] |
| John - SC Support - Posts: 36238 |
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This was an error in a few releases. Update to the latest release to fix this issue by following these instructions: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-03 00:10:28] |
| User845712 - Posts: 5 |
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I'm having this same issue. Updated to the latest release as instructed but still nothing happens when I click "Chart Drawing Properties" or when I navigate to Global Settings>>Tool Configs>>Line Config
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| [2024-02-03 10:14:33] |
| Sierra_Chart Engineering - Posts: 17172 |
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Update to the current version. This is resolved. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-03 18:07:41] |
| User845712 - Posts: 5 |
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Thanks. It's worth noting that I had to choose "Download Pre-Release" rather than "Download Current Version". It's working now, with version 2594. Thanks again!
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| [2024-02-03 18:13:53] |
| User845712 - Posts: 5 |
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Spoke too soon. When I right click on a drawing (line), I am able to open the Chart Drawing Properties submenu just fine, but the issue remains when attempting to open Tool Configs submenus from the Global Settings menu to set defaults. Nothing opens for Line Config, Ray Config, Extended Line Config, and a few others. Some do open, for example Parallel Lines Config and Parallel Rays Config.
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| [2024-02-04 00:04:19] |
| Sierra_Chart Engineering - Posts: 17172 |
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We apologize for this. We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-04 06:00:41] |
| Sierra_Chart Engineering - Posts: 17172 |
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This is now resolved. Update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-02-04 07:00:02] |
| User845712 - Posts: 5 |
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Fixed! You rule, thanks!!!
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| [2024-02-04 22:34:23] |
| Sierra_Chart Engineering - Posts: 17172 |
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We strongly recommend updating to version 2596 which is now available: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-03-07 09:50:35] |
| User756145 - Posts: 6 |
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Hi , I have the same error message today . Error loading chart drawing menu Also setting and subgraph menus are blank on eci vwap I’m on version 2610 as of yesterday I did not notice yesterday and errors but I don’t think I was looking at setting Regard |
| [2024-03-07 15:52:59] |
| John - SC Support - Posts: 36238 |
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We really need more information and the exact message you are getting. But if you are getting blank menus, then this implies a lack of resources on your computer, which would require that you reboot and make sure to keep the number of other programs running to a minimum while running Sierra Chart.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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