Support Board
Date/Time: Tue, 26 Nov 2024 04:13:36 +0000
my charts aren't updating.
View Count: 167
[2024-01-15 16:49:56] |
User183724 - Posts: 183 |
I installed the new version and my charts no longer update. I attached a spreadsheet and it doesn't update either. any assistance appreciated |
[2024-01-15 17:39:03] |
John - SC Support - Posts: 36286 |
What is one symbol for which you are having an issue? Also, keep in mind that today is a U.S. Holiday (Martin Luther King Jr. Day), so depending on the symbol, you may not be getting data due to the holiday. Also, refer to the following, as we are experiencing some issues with our servers due to the location having a temperature issue, so any data we are getting may not be getting out as fast as usual: Resolved: Data Center Notice for CH1: Data Feeds Affecting! Please read! For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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