Support Board
Date/Time: Tue, 26 Nov 2024 02:15:00 +0000
Prior week NQ data will not load
View Count: 277
| [2024-01-15 14:36:59] |
| User276813 - Posts: 64 |
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Hi, I was on vacation last week and upon booting up Sierra Chart, the prior week's NQ data will not load. ES is fine... but NQ can't seem to find any info for all of last week 01/08/24 to 01/14/24. Is there something I have to do with this? Maybe a chart is limiting data to 3 days and they ALL need to be 7-10 to include all of last week? |
 Screenshot 2024-01-15 093343.png / V - Attached On 2024-01-15 14:35:03 UTC - Size: 59.06 KB - 44 views Screenshot 2024-01-14 201711.png / V - Attached On 2024-01-15 14:35:08 UTC - Size: 56.18 KB - 46 views Attachment Deleted. |
| [2024-01-15 17:28:40] |
| John - SC Support - Posts: 36286 |
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Please follow the instructions at the following link: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-16 20:20:36] |
| User276813 - Posts: 64 |
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Thanks, I tried that and most of the data loads... except about 3 months of NQ data at the end of 2023 (see attached screenshot). For some reason that won't download & show on my NQ daily chart. I clicked Edit -> Delete and Data & Download... still no dice.
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| Screenshot 2024-01-16 151840.png / V - Attached On 2024-01-16 20:19:35 UTC - Size: 54.75 KB - 37 views |
| [2024-01-16 20:22:00] |
| John - SC Support - Posts: 36286 |
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We assume that you have this setup as a Continuous Futures Chart in order to get the data that far back. As such, follow the instructions here: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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