Support Board
Date/Time: Tue, 26 Nov 2024 04:15:46 +0000
No connection to LMAX Live Trading data
View Count: 191
| [2024-01-15 04:19:43] |
| User21223 - Posts: 92 |
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Today I encountered a problem connecting to LMAX Live Trading data - DTC (Date). Message Log: Separate subscription for market depth updates not supported. XAUUSD | 2024-01-15 05:16:07.625 Requesting market depth updates for: XBTUSD if supported. | 2024-01-15 05:16:07.625 Separate subscription for market depth updates not supported. XBTUSD | 2024-01-15 05:16:07.625 Requesting market depth updates for: XETUSD if supported. | 2024-01-15 05:16:07.625 Separate subscription for market depth updates not supported. XETUSD | 2024-01-15 05:16:07.625 Requesting market depth updates for: XLCUSD if supported. | 2024-01-15 05:16:07.625 Separate subscription for market depth updates not supported. XLCUSD | 2024-01-15 05:16:07.625 Requesting market depth updates for: XRPUSD if supported. | 2024-01-15 05:16:07.625 Separate subscription for market depth updates not supported. XRPUSD | 2024-01-15 05:16:07.625 HD Request # 117 | Downloading Intraday chart data for STOXX50E to the file STOXX50E.scid. Service: lmax | 2024-01-15 05:16:18.713 HD Request # 117 | Download start date-time: 2024-01-12 22:17:31.000000. File last date-time: 2024-01-12 22:17:31.653000 | 2024-01-15 05:16:18.713 HD Request # 117 | Using server: lmaxhd.sierracharts.com port 10149 | 2024-01-15 05:16:18.713 Socket (3) | Creating socket. | 2024-01-15 05:16:18.713 Socket (3) | New receive buffer size: 5242880 | 2024-01-15 05:16:18.713 Socket (3) | Connecting to IP: 38.103.112.200. | 2024-01-15 05:16:18.713 DTC Client socket (2) | Connect event error. Windows error code 10060: Próba połączenia nie powiodła się, ponieważ połączona strona nie odpowiedziała poprawnie po ustalonym okresie czasu lub utworzone połączenie nie powiodło się, ponieważ połączony host nie odpowiedział. | 2024-01-15 05:16:23.803 * DTC Client socket (2) | CloseSocket call. | 2024-01-15 05:16:23.804 DTC Client socket (0) | CloseSocket call. | 2024-01-15 05:16:23.804 LMAX Live Trading - DTC (Data) | Disconnected from the server. | 2024-01-15 05:16:23.804 LMAX Live Trading - DTC (Data) | Data feed disconnected. Will reconnect in 2 seconds. | 2024-01-15 05:16:23.804 DTC Client socket (2) | Closed. | 2024-01-15 05:16:23.804 LMAX Live Trading - DTC (Data) | Connecting to the server lmaxrt.sierracharts.com. Port 10048 | 2024-01-15 05:16:25.805 DTC Client socket (2) | Creating socket. | 2024-01-15 05:16:25.806 DTC Client socket (2) | New receive buffer size: 5242880 | 2024-01-15 05:16:25.806 DTC Client socket (2) | Connecting to IP: 38.103.112.201. | 2024-01-15 05:16:25.806 Socket (3) | CloseSocket call. | 2024-01-15 05:16:38.712 Socket (3) | Closed. | 2024-01-15 05:16:38.712 HD Request # 117 | Error downloading historical Intraday data for STOXX50E. Timeout error connecting to server. | 2024-01-15 05:16:38.712 Added historical Intraday data request for STOXX50E to the queue. | 2024-01-15 05:16:38.712 Triggering next historical data download in queue. | 2024-01-15 05:16:38.712 Historical data download thread signaled to stop. | 2024-01-15 05:16:38.713 HD Request # 117 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds) and wrote 0 records for STOXX50E | 2024-01-15 05:16:38.713 HD Request # 117 | Completion time: 20s. | 2024-01-15 05:16:38.713 |
| [2024-01-15 06:16:59] |
| Sierra_Chart Engineering - Posts: 17179 |
|
LMAX is down at this time for market data. It will be up, sometime in the US morning. For more information refer to: Resolved: Data Center Notice for CH1: Data Feeds Affecting! Please read! Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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