Support Board
Date/Time: Tue, 26 Nov 2024 02:25:50 +0000
which data I am using
View Count: 299
| [2024-01-10 13:15:41] |
| User716459 - Posts: 127 |
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Please let me know which data I am using; cqg or denali and how can I have the ability to trade cryptocurrencies using Sierra. Thank you Arek |
| [2024-01-10 16:51:05] |
| John - SC Support - Posts: 36286 |
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You are not setup to get any real-time data from our Denali Exchange Data Feed at this moment, as you do not have any exchanges active. Depending on the service you are connected to (Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service), you will either get no data, data from the connected service (Rithmic or IQ Feed, but not CQG), or delayed streaming data. If you let us know what your service is set to, along with the setting for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds", then we can tell you for certain where you data is coming from. -- Sierra Chart has data for BitMex and Binance, but we do not have trading capabilities with these services. The only broker we connect to that does offer some crypto trading is Interactive Brokers. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-15 13:21:43] |
| User716459 - Posts: 127 |
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I have no active data denali, or denali?
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| [2024-01-15 17:02:09] |
| User716459 - Posts: 127 |
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Stock charts are not working. There was a message about renewing the data on the Sierra site and downloading the current platform. Please enable the data. I can't install the current Sierra. Thank You.
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| [2024-01-15 17:15:04] |
| User716459 - Posts: 127 |
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I installed the current Sierra, but the charts do not work, I do not have access to the data. Please access.
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| [2024-01-15 17:41:14] |
| John - SC Support - Posts: 36286 |
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The U.S. Stock Exchanges are closed today for the U.S. Martin Luther King Jr. Holiday.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-16 15:14:02] |
| User716459 - Posts: 127 |
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Stock charts are not working, please help. Thank you
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| [2024-01-16 15:51:10] |
| User716459 - Posts: 127 |
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The stock charts are working. I asked if I had unpaid denali data in the contracts.
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| [2024-01-16 16:19:15] |
| John - SC Support - Posts: 36286 |
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You do not have any exchanges activated for our Denali Exchange Data Feed.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-18 13:04:10] |
| User716459 - Posts: 127 |
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I know that I do not have active denali data, but after paying, they will be denali?
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| [2024-01-18 16:37:34] |
| John - SC Support - Posts: 36286 |
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It is not enough to just add funds, you also need to follow the instructions for the particular exchange that you want to activate. For the CME Group, you would follow the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For EUREX, CFE, U.S. Equities Consolidated Tape, or NASDAQ TotalView follow the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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