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Date/Time: Fri, 18 Oct 2024 06:14:52 +0000

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API - Interactive Brokers

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[2024-01-08 12:47:07] #1 [Go To First Post]
Boris Libman - Posts: 58
I've been using Interactive Brokers API through SC for some time. Until middle of last week all was working fine. Since last Thursday, I am continually experiencing issues where the position & DPL in chart trade window is displayed incorrectly. Case in point this morning - I had 2 flat to flat trades (came into the day without a position) and it appears that the fills from this morning are being matched up from trades from Friday. How do I begin to troubleshoot this?

[2024-01-08 18:11:35] #2 [Go To First Post]
John - SC Support - Posts: 35333
Refer to the following: Help With Daily Profit/Loss Value For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-01-08 19:27:01] #3 [Go To First Post]
Boris Libman - Posts: 58
Thank you for suggesting the p/l value help - I believe the issue is with picking up the fills and maintaining a stable API connection with IB. Nothing changed in the settings for P/L calculation. How can I troubleshoot the API connectivity?

[2024-01-09 15:21:34] #4 [Go To First Post]
John - SC Support - Posts: 35333
You really can not troubleshoot the API. But if you refer to the information we have on Interactive Brokers, you will see that there are continuing issues in this regard: Interactive Brokers Trading Service: Trading Related Issues For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-25 20:18:39] #5 [Go To First Post]
Boris Libman - Posts: 58
I trade both ES & MES contracts in my IB account. The data (fills & p/l) for ES come into SC without a problem, however for MES neither the position nor p/l displays in the chart from which orders were entered. The only way I can confirm that I was filled is through IB-TWS. Is there a symbol setting that needs to be fixed or other way to troubleshoot this?

[2024-06-25 21:30:58] #6 [Go To First Post]
John - SC Support - Posts: 35333
Are you using a "Trade and Current Quote Symbol" when trading the MES? In other words, are you viewing the ES and trading the MES? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-06-25 23:00:31] #7 [Go To First Post]
Boris Libman - Posts: 58
No, viewing and trading MES. how do I troubleshoot this?

[2024-06-27 18:02:10] #8 [Go To First Post]
Sierra_Chart Engineering - Posts: 16656
The first thing is to check for the Position in the Trade >> Trade Positions Window and make sure you see it there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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