Support Board
Date/Time: Tue, 26 Nov 2024 06:57:47 +0000
Interactive Brokers Data Issue
View Count: 319
| [2024-01-03 14:51:04] |
| User244592 - Posts: 45 |
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was using 2563 with IB data, got message to upgrade so I did. after upgrade, every daily chart had a last bar going from the last bar price down to zero. I loaded a few new symbols and thay all had the huge last bar starting at zero.I went back to 2563, did not bother to see if anything else was wrong..
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| [2024-01-03 15:28:11] |
| Sierra_Chart Engineering - Posts: 17179 |
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There is no problem whatsoever on the Sierra Chart side. The issue has to do with Interactive Brokers data. Or possibly a change with the price multiplier if in the case of the Japanese yen. Or some other unknown issue. At this point we cannot help unless we see an image of the chart. Instructions: Provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image We have renamed the subject of this thread, away from the nonsense you have posted. We will always be very firm and forceful with anyone faulting Interactive Brokers problems on us! Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-01-03 15:50:42
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