Support Board
Date/Time: Tue, 26 Nov 2024 07:44:22 +0000
Email alert never comes
View Count: 218
| [2024-01-01 12:41:48] |
| tomas262 - Posts: 141 |
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hi, a long-time user here. Used to work well in past. After some time I got back to using Sierra again but now it does not work The alert (5) is working - that is I hear the AlertSound.wav but the email never comes to my mailbox. I used to use this heavily and reliably in the past Running SC 2416 due to Stonex support |
Private File |
| [2024-01-01 23:11:21] |
| Sierra_Chart Engineering - Posts: 17179 |
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The problem could be with Outlook. But it is not on the list of blocked domains: https://www.sierrachart.com/index.php?page=doc/BlockedDomains.php Also refer to: https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#WhatToDoIfYouDoNotGetAnEMailAlertMessage We are going to be developing Telegram support, as quickly as possible. Hopefully in about two weeks. So this will be another way to send alerts. This will be a much more reliable means to receive alerts on a mobile device. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-01-01 23:11:39
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| [2024-01-02 09:02:19] |
| tomas262 - Posts: 141 |
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You're right, Gmail works well, thanks
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