Support Board
Date/Time: Wed, 27 Nov 2024 07:38:32 +0000
Data discrepancy upon refresh
View Count: 1042
| [2014-07-29 11:18:14] |
| User40725 - Posts: 5 |
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Each time "I Delete All Data and Download" from the Edit menu I get a different chart pattern on the chart. Even when I do this within a 2 to 3 minute time span. Why do I not get the exact same chart and pivot points?
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| [2014-07-29 15:54:13] |
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What Data or Trading service are you using ? Select "Global Settings >> Data/Trade Service Settings". What is the "Service" at the top left set to? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-29 15:54:44
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| [2014-07-30 13:27:47] |
| User40725 - Posts: 5 |
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I trade with transact. when I go to global settings data service the name up there is service(trading) and I cant get drawdown box to open
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| [2014-07-30 16:01:08] |
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This is because there is a difference between the real-time data received and the historical data. We do not have control over either of these. You will need to contact your broker for help with their data feed. Refer to help topic 43: Http://www.sierrachart.com/index.php?page=doc/helpdetails43.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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