Support Board
Date/Time: Tue, 26 Nov 2024 07:00:56 +0000
Request to extend trial period
View Count: 209
| [2023-12-28 09:25:06] |
| User649158 - Posts: 2 |
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Dear Team, I installed Sierra Chart last month but by the time I could figure out the data feed vendor in India and get them to provide a trial period, the trial period for my sierra chart installation expired. I didn’t use the chart at all. It will be really helpful and appreciated if you could please extend my trial for another 2 weeks. Have already watched multiple videos and read the instructions on your website. Unfortunately, I haven't finished everything yet, because it's a lot for a beginner. Any help would be much appreciated. Thanks |
| [2023-12-28 16:14:30] |
| John - SC Support - Posts: 36286 |
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We see that you did not use Sierra Chart much during your previous trial, so we have reset and activated the trial for your account. Just be aware that during the trial, you are not able to connect to trading accounts or get any real-time data. So if you are wanting to connect to Global Data Feeds, then you will need to be on one of the "Integrated" packages. Refer to the information at the following link: Description of Service Packages and Pricing: Integrated Packages Also refer to the following for how to activate a paid package: Sierra Chart Purchase and License Information: Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-28 16:38:47] |
| User649158 - Posts: 2 |
|
Thank you so much for the quick update and extending the trial. I will get in touch with Global data feeds team. Please could help confirming if I will be able to take use of the advanced features and MBO during trial period? Also, is the global data feed provided data useful enough for market historical depth heatmap? |
| [2023-12-28 17:03:27] |
| John - SC Support - Posts: 36286 |
|
Please could help confirming if I will be able to take use of the advanced features and MBO during trial period?
On an Activated Trial, you have the full capabilities of the system including the Advanced features and MBO. Just keep in mind what we stated previously - you can not connect to Global Data Feeds while on the trial. Also, is the global data feed provided data useful enough for market historical depth heatmap?
As long as they are providing the Market Depth data, then it should be fine. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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