Support Board
Date/Time: Mon, 25 Nov 2024 23:29:17 +0000
RTY DOM
View Count: 635
| [2023-12-26 09:30:40] |
| User660392 - Posts: 44 |
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Hi , The VBP ( VOLUME BY PRICE) IN THE RTY DOM after being selected ,turned blue without bars .I have closed and reopened again the RTY DOM but without any change. How this problem can be fixed ? Thank You. |
| [2023-12-26 14:00:27] |
| Sierra_Chart Engineering - Posts: 17178 |
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So that we can understand this better, provide an image of the chart or Trade DOM, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-01 15:09:23] |
| User660392 - Posts: 44 |
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https://www.sierrachart.com/image.php?Image=1704121517912.png
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| [2024-01-01 15:11:27] |
| User660392 - Posts: 44 |
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https://www.sierrachart.com/image.php?Image=1704121517912.png
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| [2024-01-02 14:56:03] |
| John - SC Support - Posts: 36286 |
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On that Trading DOM select "Chart >> Chart Settings >> Bar Period" and tell us what the entry for "Chart Data Type" is set to. Also, on the Volume by Price profile for that Trading DOM, what is the Input for "Ticks per Volume Bar" set to? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-05 09:12:54] |
| User660392 - Posts: 44 |
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Hi, The problem with the RTY DOM has not been solved yet. you asked for information which i sent to you . So i ask again for your assistance. Tnx |
| [2024-01-05 17:11:45] |
| John - SC Support - Posts: 36286 |
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Where have you sent us the information we asked for? You did not respond in this post with that information. We need to know the answers to the questions we posted in post #5. Just answer those questions in this post. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-10 12:39:27] |
| User660392 - Posts: 44 |
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Hi, On that Trading DOM select "Chart >> Chart Settings >> Bar Period" and tell us what the entry for "Chart Data Type" is set to. : set to Historical Chart Also, on the Volume by Price profile for that Trading DOM, what is the Input for "Ticks per Volume Bar" set to? set to 5. Above according to your questions i answered 'please help me fix this problem. Tnx. |
| [2024-01-10 16:39:01] |
| John - SC Support - Posts: 36286 |
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The problem is that you are using a "Historical Chart". in "Chart >> Chart Settings >> Bar Period >> Chart Data Type" change it to "Intraday Chart Only". This should resolve the main issue. You may also want to change the "Ticks per Volume Bar" for the Volume Profile Inputs to be 1 or 2. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-11 12:00:38] |
| User660392 - Posts: 44 |
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Hi, The "Ticks per Volume Bar" can not be changed from 5 to 1 or 2 when i try to do it .The system does not let me . Please how can i fix it ? |
| [2024-01-11 16:41:32] |
| John - SC Support - Posts: 36286 |
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Sorry, we forgot that on a Trading DOM you can not change the Ticks per Volume Bar. It will be set to whatever the "Chart >> Chart Settings >> Chart Data >> Volume at Price Volume Multiplier" is set to for that chart. A value of 5 is the default for Historical charts, but you should have changed this to an Intraday Chart, in which case the default is 1. Please check this setting for this chart/DOM and make sure it is set to 1 (or whatever value you want to use).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-12 11:05:08] |
| User660392 - Posts: 44 |
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Hi The volume by price should be 1 as default as it is in all other charts, but for the RTY DOM the program does not let it be changed to 1. what should i do to fix this? |
| [2024-01-12 15:53:11] |
| John - SC Support - Posts: 36286 |
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In the RTY DOM, select "Chart >> Chart Settings >> Chart Data" and tell us what the following items values are set to: - Volume at Price Multiplier for Intraday Chart - Volume at Price Multiplier for Historical Chart The Volume at "Price Multiplier for Intraday Chart" should be set to 1. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-17 06:52:10] |
| User660392 - Posts: 44 |
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Hi, Do you have a solution for my problem ? |
| [2024-01-17 16:25:46] |
| John - SC Support - Posts: 36286 |
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In the RTY DOM, select "Chart >> Chart Settings >> Chart Data" and tell us what the following items values are set to: - Volume at Price Multiplier for Intraday Chart - Volume at Price Multiplier for Historical Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-17 20:30:57] |
| User660392 - Posts: 44 |
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Hi, - volume at price multiplier for intraday chart is 1 - volume at price multiplier for historical chart is 5. |
| [2024-01-17 22:22:26] |
| John - SC Support - Posts: 36286 |
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Please give us another image of what you are seeing. Everything looks like it should be setup correctly.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-25 10:59:57] |
| User660392 - Posts: 44 |
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Hi , Its too complicated to upload a screenshot through the program , how can i send a picture easier? |
 DOM RTY .jpg / V - Attached On 2024-01-25 10:55:18 UTC - Size: 6.31 MB - 81 views |
| [2024-01-25 16:30:45] |
| John - SC Support - Posts: 36286 |
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Have you tried to open a new Trading DOM for that chart and adding a new Volume by Price study to it? If so, do you see the same thing? Make sure the "Chart >> Chart Settings >> Data Limiting >> Chart Data Type" is set to "Intraday Chart" on the Trading DOM. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-26 09:58:17] |
| User660392 - Posts: 44 |
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Hi, I followed your instructions but the software does not let me change from Historical Chart into Intraday Chart .By the way it sometimes happens to other DOMS too. Tnx. |
| [2024-01-26 10:03:48] |
| User660392 - Posts: 44 |
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I can not change the session time(read only)
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| [2024-01-26 16:04:59] |
| John - SC Support - Posts: 36286 |
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When you open a new Trading DOM and select "Chart >> Chart Settings >> Data Limiting", what is the setting for "Chart Data Type" set to? It should be "Intraday Chart" and you should not have any trouble changing it if it is. You can not change the "Session Times", but we are not asking about those. Just the "Chart Data Type". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-28 06:59:30] |
| User660392 - Posts: 44 |
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Hi' It should be "Intraday Chart" and you should not have any trouble changing it if it is" that is your answer ' but i have trouble to change it to intraday chart . mat be you take over the software and fix it , it lasts too long |
| [2024-01-29 17:06:43] |
| John - SC Support - Posts: 36286 |
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No we are not going to do that. You should know how to open a chart and change settings. If you have trouble with an existing chart for some unknown reason, then we want you to open a new Trading DOM following the instructions here: File Menu: Open Trading DOM (File) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-01-30 09:59:09] |
| User660392 - Posts: 44 |
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Hi I have opened it more than five time , followed your instructions, explained you what is the problem .Nothing helps ....what else should i do ? |
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