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Date/Time: Mon, 25 Nov 2024 14:28:20 +0000

How to Post a Message for Support

Symbol: TQQQ Trade and Current Quote Symbol: NQ

View Count: 483

[2023-12-21 00:46:17] #1 [Go To First Post]
User751739 - Posts: 29
Dear support, I want the chart TQQQ, but trade NQH4.CME is the quote symbol. I'm testing it out in sim and when I put in an order on the DOM I get a price entry of 0.51 on NQ. I've attached my trading log to this ticket. Is it possible to chart TQQQ while using NQ as the quote symbol?


Private File

[2023-12-21 14:12:09] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17173
You will need to set the Tick Size for the chart to .25 . Do this through Chart >> Chart Settings >> Symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-12-21 14:24:33] #3 [Go To First Post]
User751739 - Posts: 29
If I change the tick size to .25 for TQQQ it becomes compressed, is there another way to do this just for the quote symbol?

[2023-12-22 16:53:56] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 17173
No there is not. We do not recommend doing what you are doing by using these two symbols in the same chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-22 16:54:13

[2024-03-04 21:15:05] #5 [Go To First Post]
User751739 - Posts: 29
When I try to enter a limit order for a bid without compressing the ticks, it rejects the order and says the price is bad. 2024-03-04 13:13:08.452 \| Rithmic Direct - DTC (Order reject). Info: bad price. Internal Order ID: 209046. Service Order ID: 1777552294. Symbol: NQH4.CME. 2024-03-04 13:13:08.569 \| Rithmic Direct - DTC (Order reject). New order rejected by server. Internal Order ID: 209046. Service Order ID: 1777552294. Symbol: NQH4.CME. I've attached a screenshot of the message.


Screenshot 2024-03-04 131343.png / V - Attached On 2024-03-04 21:14:38 UTC - Size: 8.46 KB - 42 views

[2024-03-05 00:06:19] #6 [Go To First Post]
John - SC Support - Posts: 36241
What you are stating makes sense. Orders for NQ have to be in .25 price increments. Therefore, if you have not changed the tick size for the chart, then the price could be anywhere and will be rejected. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-03-05 14:59:02] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 17173
Those rejections come from Rithmic. Not Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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