Support Board
Date/Time: Wed, 27 Nov 2024 08:35:54 +0000
Remote support for number charts
View Count: 1143
[2014-07-28 17:43:33] |
User89906 - Posts: 4 |
I need remote support to built a number chart on my computer. What are the necessary steps for this support?
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[2014-07-29 18:20:11] |
Sierra Chart Engineering - Posts: 104368 |
We apologize for the delay. We are not able to accommodate this request. What specific help do you need with Numbers Bars? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-07-29 18:20:25
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[2014-07-29 19:50:38] |
User89906 - Posts: 4 |
Following the last email from Support, I have try, many times, to build a number chart without success. I need help by remote support to show me how to construct a number chart. I understand that there is a fee for this service.
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[2014-07-29 22:31:21] |
Sierra Chart Engineering - Posts: 104368 |
We misunderstood what you needed. We can definitely help you get started with the Numbers Bars study. We did call you just now but there was a busy signal. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-07-29 23:08:40] |
User89906 - Posts: 4 |
I am available for the next 17 hours. you may call regardless of the time of day. 517-* Date Time Of Last Edit: 2014-07-30 07:43:09
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[2014-07-30 18:52:50] |
Sierra Chart Engineering - Posts: 104368 |
We did try calling you earlier, but there was a busy signal again. We do not know why. Will be trying again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-07-31 00:03:52] |
Sierra Chart Engineering - Posts: 104368 |
We apologize for not getting through. We did try again but still got a busy signal. We will have to give you a contact number and we will send that to you privately.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-08-08 00:37:04] |
Sierra Chart Engineering - Posts: 104368 |
Jeff, We got a call from you a couple of days ago about needing more help with Numbers Bars. We did try to call back but for some reason we kept getting a busy signal. Could you contact us again through our Account Support Ticket system here: https://www.sierrachart.com/usercp.php?page=SupportTickets Please provide us a mobile number or another number we can reach you on. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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