Support Board
Date/Time: Tue, 26 Nov 2024 08:59:56 +0000
Scaling out
View Count: 346
| [2023-12-18 21:06:40] |
| RamRally - Posts: 24 |
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Hi - I just got a top step account and have a preset bracket set for one order with 5 lots on mnq. In the trade I removed 2 lots or tried to once market hit 50 ticks in profit. I'm getting a pop saying qty would exceed its limit. So I'm not getting the executed order but once I hit TP or flatten the full order the brackets have removed and the entry line is still open with the market, not protecting my order. I know TS has a contract limit of 5 contracts, but why is this still keeping me in the trade and is there a way to scale out to peel off positions without capping me out? Technically I'm not adding positions I'm removing.
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| [2023-12-19 16:10:28] |
| Sierra_Chart Engineering - Posts: 17179 |
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We do not know what the problem is. It sounds like it is a Rithmic issue. You need to look at the Trade Activity Log and see exactly what is happening when you are scaling out: Trade Activity Log: Viewing Historical Trade Activity We do not know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-19 20:30:42] |
| RamRally - Posts: 24 |
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Yes, it is strange. I have same exact settings as my apex account, just changed over to Top step and this is giving weird issues.
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| [2023-12-23 06:41:17] |
| Sierra_Chart Engineering - Posts: 17179 |
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Test in Trade Simulation Mode: Trade Simulation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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