Support Board
Date/Time: Tue, 26 Nov 2024 08:46:40 +0000
No real-time data for SPY-NQTV
View Count: 308
| [2023-12-18 15:44:04] |
| Calculus - Posts: 97 |
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Having problems getting real-time data for SPY-NQTV. Any others experiencing this? Have switched to the consolidated feed for the time being, that's working fine. |
| [2023-12-18 18:12:45] |
| John - SC Support - Posts: 36286 |
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We are not seeing any issues with the symbol SPY-NQTV. Please try it again and let us know if you are still having an issue. Note that you are only setup to get real-time data for the NASDAQ TotalView exchange, so the Consolidated Tape symbol (SPY) will be delayed data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-12-18 22:30:58] |
| Sierra_Chart Engineering - Posts: 17179 |
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Definitely no issues on the servers with SPY-NQTV. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-18 22:31:09
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| [2023-12-19 09:22:04] |
| Calculus - Posts: 97 |
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I've updated the Symbol settings so let's see if that works. Every other market is coming through fine with Sierra, just SPY-NQTV. Let's see if it works come the opening. As for real-time, yes I pay for NQTV and not the consolidated tape, I'm just testing a few ideas out with real-time.
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| [2023-12-19 11:45:37] |
| Calculus - Posts: 97 |
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It wasn't working when I did the above but now the data seems to be coming through OK. Haven't got a clue what was going on (rebooted everything and so on) but all's well that ends well. Thanks for looking into this, got to love a bit of Sierra! |
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