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Date/Time: Tue, 26 Nov 2024 11:27:40 +0000



New version Issues

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[2023-12-15 16:17:01]
User754680 - Posts: 2
Hi

Upgraded to the new version and have issues with my data feed and price
keeps showing "skipped historical data" also candle stick price doesn't match that on the charts.

need help.

K
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[2023-12-15 16:26:27]
Sierra_Chart Engineering - Posts: 17179
We see you are using Rithmic. There are issues when using Rithmic. You really need to use our Denali data feed. Refer to:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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